Customer Experience - Autus Consulting

Category: Customer Experience

16 April, 2024

Grow Your Email List in 2024

In an era where email addresses are guarded like treasures, learn how to entice subscribers with value-driven strategies that reflect the latest in digital marketing innovation.

18 August, 2022

The Importance of Customer Service Standards

Customer service standards are more important now than ever before. With the rise of social media and review sites, consumers have a louder voice than in years past. And they can easily share their buying experiences — good or bad — with the rest of the world.

5 August, 2022

Recession Proof Your Business

It’s easy to feel all doom and gloom with the constant economic challenges, but it’s more important from a business perspective to keep focused and have a plan to adapt if necessary.

11 May, 2022

7 Little Changes That’ll Make A Big Difference With Your Customers

7 Little Changes That’ll Make A Big Difference With Your Customers. We have all heard many times how it can take more effort to acquire a new customer versus retain/sell more to an existing client.

Many businesses prioritise selling to new clients over delivering a service to existing clients. Yep, we hear you! We know sales is the lifeblood of many businesses and how important it is to keep that sales pipeline evolving…but surely not to the detriment of losing existing customers.

11 March, 2022

The Autus 5 Step Marketing Funnel

Anyone who’s spent some time in marketing knows about the marketing funnel concept. It’s a proven model for marketing your business and making sales, having been first invented in 1898.

8 February, 2022

Jack reflects on 1 Year at Autus

This month, I (Jack) celebrate my 1st year working at Autus! A lot changes in a year but this past year has taught me so much that I wouldn’t otherwise have learned if I hadn’t gotten the job at Autus.

7 January, 2022

Grow Your Business With Customer Reviews

There’s truly nothing better as a business than to receive a positive review from your customers. Not only does it mean that you’re doing something right, it means that other people who look up reviews of your business will notice your good reputation.

17 August, 2021

Why Marketing Automation?

Implementing a marketing automation platform into your sales and marketing processes eradicates these problem statements by offering a solution for each one.