Every Call Answered. Every Job Captured. Your AI Receptionist — 24 Hours a Day
Local businesses miss between 30 and 40% of their inbound calls on average.
Every one of those is a job going to a competitor — not because the business isn't good enough, not because the marketing isn't working. Just because nobody answered.
Your AI Receptionist changes that. Built and managed by Autus, Lynn answers every call within 60 seconds, qualifies the enquiry using a structured approach, and books the appointment directly into your calendar.
While you're on site, with a customer, or asleep — your pipeline keeps filling.
We use the power of AI² — Artificial Intelligence * Actual (Human) Intelligence
Step 1 — Discovery & Audit
We start by understanding your business, your call volumes, your average job value and what happens to enquiries right now. Most businesses are surprised by their leak number — the revenue walking out the door every month from missed calls alone. We calculate it with you before we build anything.
Step 2 — Build Your AI Receptionist
We build and train your AI Receptionist — scripted around your services, your tone, and the questions that matter most for your business. She introduces herself professionally, qualifies the caller using a structured framework, and handles common early questions without needing human input.
Step 3 — Qualification & Booking
Your AI Receptionist qualifies every enquiry using the BANT framework — Budget, Authority, Need and Timeline — and books surveys, consultations or callbacks directly into your calendar. Every call is transcribed and recorded. Nothing is lost.
Step 4 — CRM & Pipeline Integration
Every call outcome flows automatically into your CRM — qualified leads move to the right pipeline stage, multiple call attempts are logged, and your team receives a notification with everything they need to follow up. No manual data entry. No gaps.
Step 5 — Monitoring, Learning & Improvement
Your AI Receptionist improves with every call. We review transcripts regularly, refine the qualification script, and proactively identify new scenarios to train for. Month on month she gets better — and your conversion rate follows.
Why Autus for AI Receptionists
Built in production, not in theory
Lynn isn't a concept — she's live, she's handling real calls for real clients right now, and Tom built her for Autus's own business first. You're getting something proven, not a prototype.
Scottish dialect — sounds like part of the team
Lynn speaks with a natural Scottish accent. No mid-Atlantic robot voice. No "have a nice day." She sounds like someone who belongs in your business, not a call centre overseas.
Connected to the full SAM engine
Your AI Receptionist feeds directly into your CRM, your pipeline automation and your reporting — not a standalone tool bolted onto the side of the business. Everything connects.
Honest about what it is
We don't pretend Lynn is human. But we've built her to be natural enough that most callers engage fully — and the ones who notice don't mind, because she handles the call professionally and respectfully every time.
Love Your Customers and They Will Love You Back
For any other business thinking about working with Autus...it's an absolute 'no-brainer' for me. Working with Tom and Martin for all these years has removed stress, provided growth systems and proactive plans that continues to evolve and grow my business.
Autus has created so much demand for my business, I jokingly say to them that they have broken my business. It has been amazing growth journey so far with the team at Autus and I couldn't recommend them highly enough.
Best thing we ever did was joining Tom and Autus Consulting. Fantastic company to look after all your marketing.
Stop the Leak. Choose Your Level of Protection.
AI Receptionist — Starter
£595/month
Answer every call. Miss nothing.
- AI Receptionist setup & training
- Inbound call handling 24/7
- Basic qualification script
- Calendar booking
- Call transcripts & recordings
- Monthly reporting
-
Outbound reactivation campaigns -
CRM pipeline integration -
SMS follow-up automation -
Monthly strategy call -
Custom qualification call flows -
Automated pipeline stage updates -
Weekly transcript review -
Multi agent setup (inbound + outbound) -
Dedicated monthly optimisation session -
AI SMS Agent integration -
Advanced CRM workflow automation -
Quarterly business review -
Priority support
AI Receptionist + CRM ⭐
£795/month
Answer, qualify and update your pipeline automatically.
- AI Receptionist setup & training
- Inbound call handling 24/7
- Basic qualification script
- Calendar booking
- Call transcripts & recordings
- Monthly reporting
- Outbound reactivation campaigns
- CRM pipeline integration
- SMS follow-up automation
- Monthly strategy call
- Custom qualification call flows
- Automated pipeline stage updates
- Weekly transcript review
-
Multi agent setup (inbound + outbound) -
Dedicated monthly optimisation session -
AI SMS Agent integration -
Advanced CRM workflow automation -
Quarterly business review -
Priority support
AI Receptionist + Full AI Engine |
£945/month
The complete always-on sales and service operation.
- AI Receptionist setup & training
- Inbound call handling 24/7
- Basic qualification script
- Calendar booking
- Call transcripts & recordings
- Monthly reporting
- Outbound reactivation campaigns
- CRM pipeline integration
- SMS follow-up automation
- Monthly strategy call
- Custom qualification call flows
- Automated pipeline stage updates
- Weekly transcript review
- Multi agent setup (inbound + outbound)
- Dedicated monthly optimisation session
- AI SMS Agent integration
- Advanced CRM workflow automation
- Quarterly business review
- Priority support
Additional software subscriptions required for all packages — typically from £165/month including AI calling platform and AI controller. One-off AI implementation from £2,000 to £5,000+. Variable calling/SMS costs apply based on monthly volumes. All pricing excludes VAT.
What is your missed call problem actually costing you?
Most business owners have never put a number on it. Here's the formula:
Missed calls per week × Your conversion rate × Your average job value × 4 = Your monthly leak
For most local businesses that number sits somewhere between £8,000 and £25,000 walking out the door every single month. Not because of anything they're doing wrong. Just because the phone rang when nobody was available to answer it properly.
Calculate Your Sales Leak
An AI Receptionist that gets better every month
Within the first week, you'll stop missing calls entirely. Within the first month, you'll have a clearer picture of your enquiry volume, your conversion rate and your pipeline than you've ever had before — because every call is logged, transcribed and reported.
By month three, your AI Receptionist has handled hundreds of calls, learned the nuances of your business, and your qualification consistency is higher than any human could sustain across every shift, every day.
Most clients calculate their return on investment within the first two to three booked jobs. After that, every additional booking is pure upside.
Unlike a human receptionist who needs retraining, takes holidays and has off days — your AI Receptionist compounds her performance quietly in the background, month after month.
- Every transcript is reviewed
- Every edge case is trained for
- Every new service you add gets built into her knowledge base
Ready to stop losing jobs to a phone that rings out?
Book a free 15-minute discovery call and we'll calculate your leak number — the revenue you're losing every month from missed calls alone. Then you can decide whether an AI Receptionist makes sense for your business.